diff --git a/src/controllers/installationController.js b/src/controllers/installationController.js
index 596be2f8..a4e531e0 100644
--- a/src/controllers/installationController.js
+++ b/src/controllers/installationController.js
@@ -3729,6 +3729,111 @@ exports.getDisconnectedCustomerDetails = async (req, reply) => {
 
 
 
+exports.getDisconnectedMoveCustomerDetails = async (req, reply) => {
+  try {
+    const { supportId } = req.params;
+
+    if (!supportId) {
+      return reply.code(400).send({ error: "supportId is required" });
+    }
+
+    // 1. Fetch support record
+    const supportRecord = await Support.findOne({ supportId }).lean();
+    if (!supportRecord) {
+      return reply.code(404).send({ message: "No support record found for this supportId" });
+    }
+
+    // 2. Only proceed if categorizedIssues exist
+    if (!Array.isArray(supportRecord.categorizedIssues) || supportRecord.categorizedIssues.length === 0) {
+      return reply.code(404).send({ message: "No categorized issues to process" });
+    }
+
+    // 3. Collect hardware IDs from categorized issues
+    const categorizedHardwareIds = [];
+    for (const issue of supportRecord.categorizedIssues) {
+      if (issue.hardwareId) categorizedHardwareIds.push(issue.hardwareId);
+      if (Array.isArray(issue.hardwareIds)) categorizedHardwareIds.push(...issue.hardwareIds);
+    }
+
+    if (categorizedHardwareIds.length === 0) {
+      return reply.code(404).send({ message: "No hardware IDs in categorized issues" });
+    }
+
+    // 4. Get disconnected sensors from Insensors
+    const disconnectedSensors = await Insensors.find({
+      $or: [
+        { hardwareId: { $in: categorizedHardwareIds } },
+        { connected_to: { $in: categorizedHardwareIds } }
+      ],
+      connected_status: "disconnected"
+    }).lean();
+
+    if (disconnectedSensors.length === 0) {
+      return reply.code(404).send({ message: "No disconnected sensors found" });
+    }
+
+    // 5. Get unique customerIds
+    const customerIds = [...new Set(disconnectedSensors.map(s => s.customerId))];
+
+    // 6. Fetch corresponding customers
+    const customers = await User.find({ customerId: { $in: customerIds } }).lean();
+
+    const uniqueCustomerMap = {};
+
+    for (const user of customers) {
+      const cid = user.customerId;
+      if (!uniqueCustomerMap[cid]) {
+        uniqueCustomerMap[cid] = {
+          customer: {
+            customerId: cid,
+            username: user.username || "",
+            firstName: user.profile?.firstName || user.firstName || "",
+            lastName: user.profile?.lastName || user.lastName || "",
+            phone: user.phone || user.profile?.contactNumber || user.alternativeNumber || "",
+            email: user.emails?.[0]?.email || user.email || "",
+            phoneVerified: user.phoneVerified || false,
+            address1: user.profile?.address1 || user.address1 || "",
+            address2: user.profile?.address2 || user.address2 || "",
+            city: user.profile?.city || user.city || "",
+            state: user.profile?.state || user.state || "",
+            country: user.profile?.country || user.country || "",
+            zip: user.profile?.zip || "",
+            notes: user.profile?.notes || "",
+            latitude: user.latitude || 0,
+            longitude: user.longitude || 0,
+            fcmIds: (user.fcmIds || []).filter(fcm => typeof fcm === "string" && fcm.startsWith("d")),
+            installationId: user.installationId || "",
+            notificationPreferences: {
+              allowNotifications: user.allowNotifications || false,
+              automaticStartAndStopNotify: user.automaticStartAndStopNotify || false,
+              manualStartAndStopNotify: user.manualStartAndStopNotify || false,
+              criticalLowWaterAlert: user.criticalLowWaterAlert || false,
+              lowWaterAlert: user.lowWaterAlert || false,
+              notificationPreference: user.notificationPreference || "never"
+            },
+            surveyStatus: user.survey_status || "pending",
+            buildingName: user.buildingName || "",
+            stripePaymentStatus: user.stripePaymentStatus || false,
+            stripeSubscriptionStatus: user.stripeSubscriptionStatus || false,
+            createdAt: user.createdAt,
+            updatedAt: user.updatedAt
+          }
+        };
+      }
+    }
+
+    const response = Object.values(uniqueCustomerMap);
+
+    return reply.send({
+      status_code: 200,
+      data: response
+    });
+
+  } catch (error) {
+    console.error("Error fetching disconnected customer details:", error);
+    return reply.code(500).send({ error: "Internal server error" });
+  }
+};
 
 
 // const bcrypt = require("bcrypt");
diff --git a/src/routes/installationRoute.js b/src/routes/installationRoute.js
index d8f13693..68842a00 100644
--- a/src/routes/installationRoute.js
+++ b/src/routes/installationRoute.js
@@ -548,7 +548,22 @@ module.exports = function (fastify, opts, next) {
         },
         handler: installationController.getDisconnectedCustomerDetails,
       });
-
+      fastify.get("/api/moveisseshebuildingdetails/:supportId", {
+        schema: {
+          description: "Move the ticket Get building details move for Support",
+          tags: ["Support"],
+          summary: "Move the ticket Get  building details move  for Support",
+          params: {
+            type: "object",
+            properties: {
+              supportId: { type: "string" },
+            
+            },
+            required: [ "supportId"],
+          },
+        },
+        handler: installationController.getDisconnectedMoveCustomerDetails,
+      });
       fastify.route({
         method: 'POST',
         url: '/api/supportCreateTeamMember/:supportId',