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@ -9191,6 +9191,7 @@ exports.resolvedIssuesForSupport = async (req, reply) => {
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type: issue.type,
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hardwareId: issue.hardwareId,
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masterHardwareId,
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ticketId: issue.ticketId,
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category: "Resolved",
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resolvedAt: nowTime,
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originalMovedAt: issue.movedAt || null,
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@ -9228,6 +9229,7 @@ exports.resolvedIssuesForSupport = async (req, reply) => {
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type: issue.type,
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hardwareId: issue.hardwareId,
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masterHardwareId,
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ticketId: issue.ticketId,
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category: "Escalation",
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movedAt: nowTime,
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movedToCategory: true,
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