master^2
Bhaskar 5 months ago
parent ef9df5556a
commit f08cda8029

@ -2624,91 +2624,109 @@ exports.raiseATicket = async (req, reply) => {
return reply.code(400).send({ error: "customerId and connected_to are required" });
}
const sensors = await Insensors.find({ customerId });
const sensors = await Insensors.find({ customerId }).lean();
const orders = await Order.find({ customerId }).lean();
if (!sensors.length) {
return reply.code(404).send({ message: "No sensors found for this customer." });
}
const masterSensor = sensors.find(s => s.hardwareId?.trim() === connected_to.trim() && s.type === "master");
if (!masterSensor) {
return reply.code(404).send({ message: "Master hardwareId not found." });
}
const orderMap = {};
orders.forEach(order => {
order.master_connections.forEach(conn => {
orderMap[conn.hardwareId] = {
masterName: conn.master_name || null,
location: conn.location || null
};
});
});
const latestMasterRecord = await IotData.findOne({ hardwareId: connected_to }).sort({ date: -1 }).lean();
const now = moment.tz("Asia/Kolkata");
if (!latestMasterRecord) {
return reply.code(404).send({ message: "No IoT data found for this hardwareId." });
}
let masterConnectedStatus = "disconnected";
let lastDataTime = "No data";
let diffInMinutes = null;
if (latestMasterRecord?.date) {
const indiaTime = moment.tz(latestMasterRecord.date, "Asia/Kolkata");
const now = moment.tz("Asia/Kolkata");
const diffInMinutesMaster = now.diff(indiaTime, "minutes");
const masterDisconnected = diffInMinutesMaster > 1 ? [{
hardwareId: connected_to,
masterName: masterSensor.tankName || masterSensor.tankName || "Unknown Master",
// disconnectedAt: now.format("DD-MM-YYYY HH:mm:ss")
}] : [];
diffInMinutes = now.diff(indiaTime, "minutes");
lastDataTime = indiaTime.format("DD-MM-YYYY HH:mm:ss");
masterConnectedStatus = diffInMinutes <= 1 ? "connected" : "disconnected";
}
const connectedSlaves = sensors.filter(sensor =>
sensor.connected_to?.trim() === connected_to.trim() &&
sensor.type === "slave"
const connectedSlaves = sensors.filter(s =>
s.connected_to?.trim() === connected_to.trim() && s.type === "slave"
);
const formattedSlaves = [];
const disconnectedSlaves = [];
for (const slave of connectedSlaves) {
const slaveId = slave.hardwareId?.trim();
const matchedTank = latestMasterRecord.tanks.find(tank => tank.tankhardwareId === slaveId);
const slaveData = latestMasterRecord?.tanks.find(t => t.tankhardwareId === slave.hardwareId);
let slaveStatus = "disconnected";
let lastSlaveDataTime = "No data";
let slaveDiff = null;
if (matchedTank && matchedTank.date) {
const tankTime = moment.tz(matchedTank.date, "Asia/Kolkata");
const loraDiffInMinutes = now.diff(tankTime, "minutes");
if (slaveData?.date) {
const slaveTime = moment.tz(slaveData.date, "Asia/Kolkata");
slaveDiff = now.diff(slaveTime, "minutes");
lastSlaveDataTime = slaveTime.format("DD-MM-YYYY HH:mm:ss");
slaveStatus = slaveDiff <= 1 ? "connected" : "disconnected";
}
if (loraDiffInMinutes > 1) {
if (slaveStatus === "disconnected") {
disconnectedSlaves.push({
hardwareId: connected_to,
slaveHardwareId: slaveId,
slaveHardwareId: slave.hardwareId,
slaveName: slave.tankName || "Unknown Slave"
});
}
}
formattedSlaves.push({
hardwareId: slave.hardwareId,
slaveName: slave.tankName || null,
location: slave.tankLocation || null,
type: "slave",
connected_status: slaveStatus,
last_data_time: lastSlaveDataTime,
diff_in_minutes: slaveDiff
});
}
// Raise tickets if needed
const issuesToAdd = [];
if (masterDisconnected.length > 0) {
const existingGsmIssue = await Support.findOne({
if (masterConnectedStatus === "disconnected") {
const existing = await Support.findOne({
"issues.hardwareId": connected_to,
"issues.type": "GSM Disconnected"
});
if (!existingGsmIssue) {
if (!existing) {
issuesToAdd.push({
type: "GSM Disconnected",
hardwareId: connected_to,
message: `Master GSM disconnected - ${connected_to}`,
//disconnectedAt: now.format("DD-MM-YYYY HH:mm:ss")
message: `Master GSM disconnected - ${connected_to}`
});
}
}
// Check for already existing slave issues
const newHardwareIds = [];
const newSlaveNames = [];
for (const slave of disconnectedSlaves) {
const existingSlaveIssue = await Support.findOne({
"issues.hardwareIds": slave.slaveHardwareId,
for (const s of disconnectedSlaves) {
const existing = await Support.findOne({
"issues.hardwareIds": s.slaveHardwareId,
"issues.masterHardwareId": connected_to,
"issues.type": "LoRa Disconnected"
});
if (!existingSlaveIssue) {
newHardwareIds.push(slave.slaveHardwareId);
newSlaveNames.push(slave.slaveName);
if (!existing) {
newHardwareIds.push(s.slaveHardwareId);
newSlaveNames.push(s.slaveName);
}
}
@ -2718,14 +2736,12 @@ exports.raiseATicket = async (req, reply) => {
masterHardwareId: connected_to,
hardwareIds: newHardwareIds,
slaveNames: newSlaveNames,
message: `Slaves LoRa disconnected under master ${connected_to}`,
// disconnectedAt: now.format("DD-MM-YYYY HH:mm:ss")
message: `Slaves LoRa disconnected under master ${connected_to}`
});
}
if (issuesToAdd.length > 0) {
const supportRecord = await Support.findOne({ supportId: "AWHYSU64" });
if (supportRecord) {
await Support.findOneAndUpdate(
{ _id: supportRecord._id },
@ -2734,27 +2750,34 @@ exports.raiseATicket = async (req, reply) => {
issues: { $each: issuesToAdd }
},
updatedAt: new Date()
},
{ new: true }
}
);
} else {
console.error("Support record not found for supportId AWHYSU64");
}
}
const masterDetails = {
hardwareId: connected_to,
masterName: masterSensor.masterName || orderMap[connected_to]?.masterName || null,
location: masterSensor.location || orderMap[connected_to]?.location || null,
type: "master",
connected_status: masterConnectedStatus,
last_data_time: lastDataTime,
diff_in_minutes: diffInMinutes
};
return reply.send({
status_code: 200,
message: "Checked connection and updated support if needed.",
masterDisconnected,
disconnectedSlaves
master: masterDetails,
connected_slaves: formattedSlaves
});
} catch (error) {
console.error("Error raising ticket:", error);
return reply.code(500).send({ error: "Internal server error" });
}
};
// exports.raiseATicket = async (req, reply) => {
// try {
// const { customerId, connected_to } = req.params;
@ -3161,7 +3184,7 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
const allIssues = supportRecord.issues || [];
const hardwareSet = new Set();
// Collect all hardware IDs mentioned in issues
// Collect all hardware IDs from issues
for (const issue of allIssues) {
if (issue.hardwareId) hardwareSet.add(issue.hardwareId); // GSM
if (Array.isArray(issue.hardwareIds)) {
@ -3181,14 +3204,14 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
const masterMap = {};
// First, add relevant masters from issues
for (const issue of allIssues) {
// GSM Disconnected
if (issue.type === "GSM Disconnected" && issue.hardwareId) {
const sensor = sensorMap[issue.hardwareId];
if (sensor && sensor.type === "master") {
masterMap[sensor.hardwareId] = {
hardwareId: sensor.hardwareId,
masterName: sensor.masterName,
masterName: sensor.masterName || null,
location: sensor.location || "",
type: "master",
connected_status: sensor.connected_status,
@ -3205,13 +3228,15 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
}
}
// LoRa Disconnected
if (issue.type === "LoRa Disconnected" && issue.masterHardwareId) {
const masterSensor = sensorMap[issue.masterHardwareId];
if (masterSensor && masterSensor.type === "master") {
if (!masterSensor || masterSensor.type !== "master") continue;
if (!masterMap[masterSensor.hardwareId]) {
masterMap[masterSensor.hardwareId] = {
hardwareId: masterSensor.hardwareId,
masterName: masterSensor.masterName,
masterName: masterSensor.masterName || null,
location: masterSensor.location || "",
type: "master",
connected_status: masterSensor.connected_status,
@ -3227,9 +3252,36 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
};
}
const master = masterMap[issue.masterHardwareId];
if (master && Array.isArray(issue.hardwareIds)) {
for (const slaveId of issue.hardwareIds) {
const master = masterMap[masterSensor.hardwareId];
// First try from issue.hardwareIds
let slaveIds = Array.isArray(issue.hardwareIds) ? issue.hardwareIds : [];
// If empty, fallback to slaves connected to this master
if (slaveIds.length === 0) {
const fallbackSlaves = await Insensors.find({ connected_to: masterSensor.hardwareId, type: "slave" }).lean();
for (const slaveSensor of fallbackSlaves) {
master.connected_slaves.push({
hardwareId: slaveSensor.hardwareId,
tankName: slaveSensor.tankName || "",
location: slaveSensor.location || "",
connected_status: slaveSensor.connected_status,
connected_lora_time: slaveSensor.connected_lora_time,
connected_lora_date: slaveSensor.connected_lora_date,
lora_last_check_time: slaveSensor.lora_last_check_time,
lora_last_disconnect_time: slaveSensor.lora_last_disconnect_time,
connected_to: slaveSensor.connected_to,
masterName: master.masterName,
type: "slave",
typeOfWater: slaveSensor.typeOfWater,
tankHeight: slaveSensor.tankHeight,
support_lora_last_check_time: slaveSensor.support_lora_last_check_time,
});
master.connected_slave_count++;
}
} else {
// Populate slaves based on provided hardwareIds
for (const slaveId of slaveIds) {
const slaveSensor = sensorMap[slaveId];
if (slaveSensor && slaveSensor.type === "slave") {
master.connected_slaves.push({
@ -3254,7 +3306,6 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
}
}
}
}
const finalResponse = Object.values(masterMap);
@ -3271,6 +3322,7 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
}
};
exports.getDisconnectedCustomerDetails = async (req, reply) => {
try {
const { supportId } = req.params;

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