ashok 4 months ago
commit dfd08468d0

@ -5138,7 +5138,6 @@ exports.raiseATicketSlave = async (req, reply) => {
// }
// };
exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
try {
const { supportId, customerId } = req.params;
@ -5155,7 +5154,6 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
const allIssues = supportRecord.issues || [];
const hardwareSet = new Set();
// Collect all hardwareIds and masterHardwareIds from issues
for (const issue of allIssues) {
if (issue.hardwareId) hardwareSet.add(issue.hardwareId);
if (issue.masterHardwareId) hardwareSet.add(issue.masterHardwareId);
@ -5163,7 +5161,6 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
const hardwareIds = [...hardwareSet];
// Fetch all relevant sensors (masters and slaves) for customer
const sensors = await Insensors.find({
customerId,
$or: [
@ -5172,17 +5169,14 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
]
}).lean();
// Map sensors by their hardwareId and tankhardwareId for quick lookup
const sensorMap = {};
for (const sensor of sensors) {
if (sensor.hardwareId) sensorMap[sensor.hardwareId] = sensor;
if (sensor.tankhardwareId) sensorMap[sensor.tankhardwareId] = sensor;
}
// Fetch all orders for the customer
const orders = await Order.find({ customerId }).lean();
// Map master order connections by hardwareId for master info
const orderMap = {};
for (const order of orders) {
(order.master_connections || []).forEach(conn => {
@ -5195,7 +5189,6 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
});
}
// Map slave order connections by hardwareId for slave info
const slaveOrderMap = {};
for (const order of orders) {
(order.tank_connections || []).forEach(conn => {
@ -5209,20 +5202,14 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
}
const masterMap = {};
for (const issue of allIssues) {
const masterId = issue.masterHardwareId || issue.hardwareId;
const masterSensor = sensorMap[masterId];
if (!masterSensor || masterSensor.type !== "master") continue;
// Only process masters with active support_issue_status
// Proceed even if support_issue_status is not "active"
const masterIssueStatus = masterSensor.support_issue_status || "inactive";
if (masterIssueStatus !== "active") {
// Skip this master and its slaves if issue inactive
continue;
}
// Get latest IotData for master to check GSM connection
const latestMasterData = await IotData.findOne({ hardwareId: masterSensor.hardwareId }).sort({ date: -1 }).lean();
const now = moment.tz("Asia/Kolkata");
let gsmConnected = false;
@ -5258,7 +5245,6 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
const master = masterMap[masterSensor.hardwareId];
// Find slaves connected to this master with active issues only
const connectedSlaves = await Insensors.find({
connected_to: masterSensor.hardwareId,
type: "slave",
@ -5268,10 +5254,7 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
const slaveSet = new Set(master.connected_slaves.map(s => s.hardwareId));
for (const slave of connectedSlaves) {
// Only add slave if its issue status is active
const slaveIssueStatus = slave.support_issue_status || "inactive";
if (slaveIssueStatus !== "active") continue;
const slaveHardwareId = slave.tankhardwareId || slave.hardwareId;
if (slaveSet.has(slaveHardwareId)) continue;
slaveSet.add(slaveHardwareId);
@ -5284,9 +5267,9 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
}).lean();
const slaveOrderInfo = slaveOrderMap[slaveHardwareId] || {};
const matchedTank = latestMasterData?.tanks?.find(t => t.tankhardwareId === slaveHardwareId);
let loraConnected = false;
if (matchedTank?.date && matchedTank.tankHeight !== "0") {
const loraTime = moment.tz(matchedTank.date, "Asia/Kolkata");
loraConnected = now.diff(loraTime, "minutes") <= 1;
@ -5316,12 +5299,10 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
}
}
// Add comments with text and createdAt to each master device
const comments = (supportRecord.comments || []).map(c => ({
text: c.text,
commentsTime: moment(c.createdAt).tz("Asia/Kolkata").format("DD-MM-YYYY HH:mm")
}));
for (const master of Object.values(masterMap)) {
master.comments = comments;
@ -5334,7 +5315,6 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
totalMasters: Object.keys(masterMap).length,
disconnectedIssues: Object.values(masterMap)
});
} catch (error) {
console.error("Error fetching disconnected issues:", error);
return reply.code(500).send({ error: "Internal server error" });
@ -5342,7 +5322,6 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
};
// exports.getRemoveConnectedMastersWithSlaves = async (req, reply) => {
// try {
// const { supportId } = req.params;

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