diff --git a/src/controllers/installationController.js b/src/controllers/installationController.js
index 2d699148..3d703aaa 100644
--- a/src/controllers/installationController.js
+++ b/src/controllers/installationController.js
@@ -3714,6 +3714,7 @@ const raiseATicketLikeLogic = async (customerId, connected_to) => {
       }, null);
     }
 
+    // 🔸 Master status check
     const allMasterIotData = await IotData.find({ hardwareId: connected_to }).lean();
     const latestMasterRecord = getLatestDataRecord(allMasterIotData);
 
@@ -3728,17 +3729,40 @@ const raiseATicketLikeLogic = async (customerId, connected_to) => {
       if (diffInMinutes <= 2) masterConnectedStatus = "connected";
     }
 
+    // 🔸 Slave status check
     const connectedSlaves = sensors.filter(
       s => s.connected_to?.trim() === connected_to.trim() && s.type === "slave"
     );
 
     const slaveHardwareIds = connectedSlaves.map(s => s.tankhardwareId);
-    const allSlaveIotData = await IotData.find({ hardwareId: { $in: slaveHardwareIds } }).lean();
+    const allSlaveIotData = await IotData.find({ "tanks.tankhardwareId": { $in: slaveHardwareIds } }).lean();
+
+    // 🔹 Create map of latest tank data
+    const latestTankDataMap = {};
+    for (const record of allSlaveIotData) {
+      const baseDate = record.date;
+      for (const tank of record.tanks || []) {
+        const tankId = tank.tankhardwareId;
+        const tankDate = tank.date || baseDate;
+
+        if (!tankId || !tankDate) continue;
+
+        if (
+          !latestTankDataMap[tankId] ||
+          new Date(tankDate) > new Date(latestTankDataMap[tankId].date)
+        ) {
+          latestTankDataMap[tankId] = {
+            date: tankDate,
+            time: tank.time,
+            hardwareId: tankId
+          };
+        }
+      }
+    }
 
     const disconnectedSlaves = [];
     for (const slave of connectedSlaves) {
-      const slaveRecords = allSlaveIotData.filter(d => d.hardwareId === slave.tankhardwareId);
-      const latestSlaveRecord = getLatestDataRecord(slaveRecords);
+      const latestSlaveRecord = latestTankDataMap[slave.tankhardwareId];
 
       let slaveStatus = "disconnected";
       if (latestSlaveRecord?.date) {
@@ -3754,6 +3778,11 @@ const raiseATicketLikeLogic = async (customerId, connected_to) => {
         });
       }
     }
+    console.log(",disconnectedSlaves",disconnectedSlaves)
+
+    if (disconnectedSlaves.length === 0 && masterConnectedStatus === "connected") {
+      return; // ✅ No ticket needed
+    }
 
     const supportRecord = await Support.findOne({ supportId: "AWHYSU64" });
     if (!supportRecord) return;
@@ -3779,52 +3808,49 @@ const raiseATicketLikeLogic = async (customerId, connected_to) => {
 
     const formattedNow = now.format("YYYY-MM-DD HH:mm:ss");
 
-    // Only raise ticket if master is disconnected
-    if (
-      masterConnectedStatus === "disconnected" &&
-      diffInMinutes >= 2 &&
-      (newSlaveHardwareIds.length > 0 || !existingMasterIssue)
-    ) {
-      if (!existingMasterIssue) {
-        const newIssue = {
-          type: "GSM or LoRa Disconnected",
-          masterHardwareId: connected_to,
-          hardwareId: connected_to,
-          hardwareIds: newSlaveHardwareIds,
-          slaveNames: newSlaveNames,
-          message: `Master ${connected_to} is disconnected along with ${newSlaveHardwareIds.length} new slave(s)`,
-          disconnectedAt: lastDataTime,
-          lastTicketRaisedAt: formattedNow,
-          resolved: false
-        };
-        await Support.findOneAndUpdate(
-          { supportId: "AWHYSU64" },
-          { $push: { issues: newIssue }, $set: { updatedAt: new Date() } }
-        );
-      } else {
-        await Support.findOneAndUpdate(
-          { supportId: "AWHYSU64" },
-          {
-            $push: {
-              "issues.$[elem].hardwareIds": { $each: newSlaveHardwareIds },
-              "issues.$[elem].slaveNames": { $each: newSlaveNames }
-            },
-            $set: {
-              "issues.$[elem].lastTicketRaisedAt": formattedNow,
-              updatedAt: new Date()
-            }
+    // 🔸 Raise new issue
+    if (!existingMasterIssue && (masterConnectedStatus === "disconnected" || disconnectedSlaves.length > 0)) {
+      const newIssue = {
+        type: "GSM or LoRa Disconnected",
+        masterHardwareId: connected_to,
+        hardwareId: connected_to,
+        hardwareIds: newSlaveHardwareIds,
+        slaveNames: newSlaveNames,
+        message: `Master ${connected_to} is ${masterConnectedStatus} with ${disconnectedSlaves.length} disconnected slave(s)`,
+        disconnectedAt: lastDataTime,
+        lastTicketRaisedAt: formattedNow,
+        resolved: false
+      };
+      await Support.findOneAndUpdate(
+        { supportId: "AWHYSU64" },
+        { $push: { issues: newIssue }, $set: { updatedAt: new Date() } }
+      );
+    }
+
+    // 🔸 Update existing issue with new disconnected slaves
+    if (existingMasterIssue && newSlaveHardwareIds.length > 0) {
+      await Support.findOneAndUpdate(
+        { supportId: "AWHYSU64" },
+        {
+          $push: {
+            "issues.$[elem].hardwareIds": { $each: newSlaveHardwareIds },
+            "issues.$[elem].slaveNames": { $each: newSlaveNames }
           },
-          {
-            arrayFilters: [
-              {
-                "elem.hardwareId": connected_to,
-                "elem.type": "GSM or LoRa Disconnected",
-                "elem.resolved": false
-              }
-            ]
+          $set: {
+            "issues.$[elem].lastTicketRaisedAt": formattedNow,
+            updatedAt: new Date()
           }
-        );
-      }
+        },
+        {
+          arrayFilters: [
+            {
+              "elem.hardwareId": connected_to,
+              "elem.type": "GSM or LoRa Disconnected",
+              "elem.resolved": false
+            }
+          ]
+        }
+      );
     }
   } catch (error) {
     console.error("Error in raiseATicketLikeLogic:", error);
@@ -3832,9 +3858,11 @@ const raiseATicketLikeLogic = async (customerId, connected_to) => {
 };
 
 
+
+
 cron.schedule("* * * * *", async () => {
   console.log("Running auto ticket check...");
-  const allMasters = await Insensors.find({ type: "master" }).lean();
+  const allMasters = await Insensors.find({  }).lean();
   for (const master of allMasters) {
     await raiseATicketLikeLogic(master.customerId, master.hardwareId);
   }
@@ -5294,7 +5322,7 @@ exports.getDisconnectedCustomerDetails = async (req, reply) => {
     // 2. Filter only unresolved issues
     const unresolvedIssues = (supportRecord.issues || []).filter(issue => issue.resolved === false);
 
-    // 3. Collect all hardwareIds (hardwareId + hardwareIds[] from unresolved issues)
+    // 3. Collect all unique hardwareIds (from hardwareId and hardwareIds arrays) from unresolved issues
     const allHardwareIds = new Set();
     for (const issue of unresolvedIssues) {
       if (issue.hardwareId) allHardwareIds.add(issue.hardwareId.trim().toLowerCase());
@@ -5337,23 +5365,17 @@ exports.getDisconnectedCustomerDetails = async (req, reply) => {
       const sensorConnected = sensor.connected_to?.trim().toLowerCase();
 
       for (const issue of unresolvedIssues) {
-        const issueHw = issue.hardwareId?.trim().toLowerCase();
+        const allIssueHardwareIds = [
+          ...(issue.hardwareIds?.map(id => id?.trim().toLowerCase()) || []),
+          issue.hardwareId?.trim().toLowerCase()
+        ];
 
         if (
-          issueHw &&
-          (sensorHw === issueHw || sensorConnected === issueHw)
+          allIssueHardwareIds.includes(sensorHw) ||
+          allIssueHardwareIds.includes(sensorConnected)
         ) {
           customerHardwareMap[custId].add(issue.hardwareId);
         }
-
-        if (Array.isArray(issue.hardwareIds)) {
-          for (const id of issue.hardwareIds) {
-            const idNorm = id?.trim().toLowerCase();
-            if (sensorHw === idNorm || sensorConnected === idNorm) {
-              customerHardwareMap[custId].add(id);
-            }
-          }
-        }
       }
     }