long term issues move to isseus category

master^2
Bhaskar 3 months ago
parent 48bf0dac5a
commit 9ae37f55ae

@ -9126,84 +9126,93 @@ exports.moveIssueToCategory = async (req, reply) => {
let issueMoved = false;
const nowTime = moment().tz("Asia/Kolkata").format("YYYY-MM-DD HH:mm:ss");
// Ensure categorizedIssues exists
if (!Array.isArray(support.categorizedIssues)) {
support.categorizedIssues = [];
}
// Step 1: Try moving from support.issues (original logic)
const index = support.issues.findIndex((issue) => {
if (issue.hardwareId === hardwareId) return true;
if (Array.isArray(issue.hardwareIds) && issue.hardwareIds.includes(hardwareId)) return true;
return false;
});
if (index === -1) {
return reply.code(404).send({ message: "No matching issue found to move" });
}
const issue = support.issues[index];
// Normalize type if needed
const normalizedType =
issue.type === "GSM or LoRa Disconnected" ? "GSM Disconnected" : issue.type;
if (index !== -1) {
const issue = support.issues[index];
if (issue.hardwareId === hardwareId) {
// Master issue
issue.movedToCategory = true;
// Normalize type if needed
const normalizedType =
issue.type === "GSM or LoRa Disconnected" ? "GSM Disconnected" : issue.type;
support.categorizedIssues.push({
type: normalizedType,
hardwareId: issue.hardwareId,
masterHardwareId: issue.masterHardwareId || issue.hardwareId,
category,
movedAt: nowTime,
movedToCategory: true,
});
support.issues.splice(index, 1);
issueMoved = true;
} else {
// Slave issue
const slaveIndex = issue.hardwareIds.indexOf(hardwareId);
if (slaveIndex !== -1) {
const slaveName = issue.slaveNames?.[slaveIndex] || "Unknown";
if (issue.hardwareId === hardwareId) {
// Master issue
issue.movedToCategory = true;
support.categorizedIssues.push({
type: normalizedType,
hardwareId,
hardwareId: issue.hardwareId,
masterHardwareId: issue.masterHardwareId || issue.hardwareId,
slaveName,
category,
movedAt: nowTime,
movedToCategory: true,
});
issue.hardwareIds.splice(slaveIndex, 1);
issue.slaveNames.splice(slaveIndex, 1);
support.issues.splice(index, 1);
issueMoved = true;
} else {
// Slave issue
const slaveIndex = issue.hardwareIds.indexOf(hardwareId);
if (slaveIndex !== -1) {
const slaveName = issue.slaveNames?.[slaveIndex] || "Unknown";
support.categorizedIssues.push({
type: normalizedType,
hardwareId,
masterHardwareId: issue.masterHardwareId || issue.hardwareId,
slaveName,
category,
movedAt: nowTime,
movedToCategory: true,
});
issue.hardwareIds.splice(slaveIndex, 1);
issue.slaveNames.splice(slaveIndex, 1);
if (issue.hardwareIds.length === 0) {
support.issues.splice(index, 1);
}
// Remove full issue if no more slaves are left
if (issue.hardwareIds.length === 0) {
support.issues.splice(index, 1);
issueMoved = true;
}
issueMoved = true;
}
}
if (issueMoved) {
await support.save();
// Step 2: If not found in support.issues, try to update existing categorized issue
if (!issueMoved) {
const categorized = support.categorizedIssues.find(
(i) => i.hardwareId === hardwareId
);
// 🧹 Cleanup any duplicate issues with same hardwareId (master or slave)
support.issues = support.issues.filter((i) => {
const isMaster = i.hardwareId === hardwareId;
const isSlave = Array.isArray(i.hardwareIds) && i.hardwareIds.includes(hardwareId);
return !isMaster && !isSlave;
});
if (categorized) {
categorized.category = category;
categorized.movedAt = nowTime;
await support.save();
return reply.send({ message: "Category updated for already categorized issue" });
}
await support.save();
return reply.send({ message: "Issue moved to category successfully" });
} else {
return reply.code(404).send({ message: "No matching issue found to move" });
return reply.code(404).send({ message: "No matching issue found to move or update" });
}
// Cleanup duplicates
support.issues = support.issues.filter((i) => {
const isMaster = i.hardwareId === hardwareId;
const isSlave = Array.isArray(i.hardwareIds) && i.hardwareIds.includes(hardwareId);
return !isMaster && !isSlave;
});
await support.save();
return reply.send({ message: "Issue moved to category successfully" });
} catch (err) {
console.error("Error moving issue:", err);
return reply.code(500).send({ error: "Internal Server Error" });
@ -9211,6 +9220,7 @@ exports.moveIssueToCategory = async (req, reply) => {
};
// exports.particularCategory = async (req, reply) => {
// try {
// const { supportId, category } = req.params;

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