master^2
Bhaskar 4 months ago
parent 636df24892
commit 9abd1eebc7

@ -5504,6 +5504,187 @@ exports.raiseATicketSlave = async (req, reply) => {
// };
// exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
// try {
// const { supportId, customerId } = req.params;
// if (!supportId || !customerId) {
// return reply.code(400).send({ error: "supportId and customerId are required" });
// }
// const supportRecord = await Support.findOne({ supportId }).lean();
// if (!supportRecord) {
// return reply.code(404).send({ message: "No support record found for this supportId and customerId" });
// }
// const allIssues = supportRecord.issues || [];
// const hardwareSet = new Set();
// for (const issue of allIssues) {
// if (issue.hardwareId) hardwareSet.add(issue.hardwareId);
// if (issue.masterHardwareId) hardwareSet.add(issue.masterHardwareId);
// }
// const hardwareIds = [...hardwareSet];
// const sensors = await Insensors.find({
// customerId,
// $or: [
// { hardwareId: { $in: hardwareIds } },
// { tankhardwareId: { $in: hardwareIds } }
// ]
// }).lean();
// const sensorMap = {};
// for (const sensor of sensors) {
// if (sensor.hardwareId) sensorMap[sensor.hardwareId] = sensor;
// if (sensor.tankhardwareId) sensorMap[sensor.tankhardwareId] = sensor;
// }
// const orders = await Order.find({ customerId }).lean();
// const orderMap = {};
// for (const order of orders) {
// (order.master_connections || []).forEach(conn => {
// if (conn.hardwareId) {
// orderMap[conn.hardwareId] = {
// masterName: conn.master_name || null,
// location: conn.location || null
// };
// }
// });
// }
// const slaveOrderMap = {};
// for (const order of orders) {
// (order.tank_connections || []).forEach(conn => {
// if (conn.hardwareId) {
// slaveOrderMap[conn.hardwareId] = {
// location: conn.location || null,
// typeOfWater: conn.typeOfWater || null
// };
// }
// });
// }
// const masterMap = {};
// for (const issue of allIssues) {
// const masterId = issue.masterHardwareId || issue.hardwareId;
// const masterSensor = sensorMap[masterId];
// if (!masterSensor || masterSensor.type !== "master") continue;
// const latestMasterData = await IotData.findOne({ hardwareId: masterSensor.hardwareId }).sort({ date: -1 }).lean();
// const now = moment.tz("Asia/Kolkata");
// let gsmConnected = false;
// if (latestMasterData?.date) {
// const gsmTime = moment.tz(latestMasterData.date, "Asia/Kolkata");
// gsmConnected = now.diff(gsmTime, "minutes") <= 1;
// }
// if (!masterMap[masterSensor.hardwareId]) {
// const enriched = orderMap[masterSensor.hardwareId] || {};
// masterMap[masterSensor.hardwareId] = {
// hardwareId: masterSensor.hardwareId,
// masterName: enriched.masterName || masterSensor.masterName || "",
// location: enriched.location || masterSensor.location || "",
// type: "master",
// connected_status: gsmConnected ? "connected" : "disconnected",
// gsm_last_check_time: masterSensor.gsm_last_check_time,
// gsm_last_disconnect_time: masterSensor.gsm_last_disconnect_time,
// connected_gsm_date: masterSensor.connected_gsm_date,
// connected_gsm_time: masterSensor.connected_gsm_time,
// connected_lora_date: masterSensor.connected_lora_date,
// connected_lora_time: masterSensor.connected_lora_time,
// support_gsm_last_check_time: masterSensor.support_gsm_last_check_time,
// support_lora_last_check_time: masterSensor.support_lora_last_check_time,
// team_member_support_gsm_last_check_time: masterSensor.team_member_support_gsm_last_check_time,
// team_member_support_lora_last_check_time: masterSensor.team_member_support_lora_last_check_time,
// connected_slave_count: 0,
// connected_slaves: []
// };
// }
// const master = masterMap[masterSensor.hardwareId];
// const connectedSlaves = await Insensors.find({
// connected_to: masterSensor.hardwareId,
// type: "slave",
// customerId
// }).lean();
// const slaveSet = new Set(master.connected_slaves.map(s => s.hardwareId));
// for (const slave of connectedSlaves) {
// const slaveHardwareId = slave.tankhardwareId || slave.hardwareId;
// if (slaveSet.has(slaveHardwareId)) continue;
// slaveSet.add(slaveHardwareId);
// const tankInfo = await Tank.findOne({
// $or: [
// { hardwareId: slaveHardwareId },
// { tankhardwareId: slaveHardwareId }
// ]
// }).lean();
// const slaveOrderInfo = slaveOrderMap[slaveHardwareId] || {};
// const matchedTank = latestMasterData?.tanks?.find(t => t.tankhardwareId === slaveHardwareId);
// let loraConnected = false;
// if (matchedTank?.date && matchedTank.tankHeight !== "0") {
// const loraTime = moment.tz(matchedTank.date, "Asia/Kolkata");
// loraConnected = now.diff(loraTime, "minutes") <= 1;
// }
// const slaveEnriched = {
// hardwareId: slaveHardwareId,
// tankName: slave.tankName || tankInfo?.tankName || "",
// location: slave.location || tankInfo?.tankLocation || slaveOrderInfo.location || "",
// connected_status: loraConnected ? "connected" : "disconnected",
// connected_lora_time: slave.connected_lora_time,
// connected_lora_date: slave.connected_lora_date,
// lora_last_check_time: slave.lora_last_check_time,
// lora_last_disconnect_time: slave.lora_last_disconnect_time,
// connected_to: slave.connected_to,
// masterName: master.masterName,
// type: "slave",
// typeOfWater: slave.typeOfWater || tankInfo?.typeOfWater || slaveOrderInfo.typeOfWater || "",
// tankHeight: slave.tankHeight,
// support_lora_last_check_time: slave.support_lora_last_check_time,
// team_member_support_lora_last_check_time: slave.team_member_support_lora_last_check_time
// };
// master.connected_slaves.push(slaveEnriched);
// master.connected_slave_count++;
// }
// }
// // const commentTexts = (supportRecord.comments || []).map(c => c.text);
// // for (const master of Object.values(masterMap)) {
// // master.comments = commentTexts;
// // }
// const comments = (supportRecord.comments || []).map(c => ({
// text: c.text,
// commentsTime: moment(c.createdAt).tz("Asia/Kolkata").format("DD-MM-YYYY HH:mm")
// }));
// for (const master of Object.values(masterMap)) {
// master.comments = comments;
// }
// return reply.send({
// status_code: 200,
// supportId,
// customerId,
// totalMasters: Object.keys(masterMap).length,
// disconnectedIssues: Object.values(masterMap)
// });
// } catch (error) {
// console.error("Error fetching disconnected issues:", error);
// return reply.code(500).send({ error: "Internal server error" });
// }
// };
exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
try {
const { supportId, customerId } = req.params;
@ -5568,6 +5749,7 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
}
const masterMap = {};
const now = moment.tz("Asia/Kolkata");
for (const issue of allIssues) {
const masterId = issue.masterHardwareId || issue.hardwareId;
@ -5575,9 +5757,8 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
if (!masterSensor || masterSensor.type !== "master") continue;
const latestMasterData = await IotData.findOne({ hardwareId: masterSensor.hardwareId }).sort({ date: -1 }).lean();
const now = moment.tz("Asia/Kolkata");
let gsmConnected = false;
let gsmConnected = false;
if (latestMasterData?.date) {
const gsmTime = moment.tz(latestMasterData.date, "Asia/Kolkata");
gsmConnected = now.diff(gsmTime, "minutes") <= 1;
@ -5659,15 +5840,14 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
}
}
// const commentTexts = (supportRecord.comments || []).map(c => c.text);
// for (const master of Object.values(masterMap)) {
// master.comments = commentTexts;
// }
const comments = (supportRecord.comments || []).map(c => ({
// 🔍 Filter comments by customerId
const comments = (supportRecord.comments || [])
.filter(c => c.customerId === customerId)
.map(c => ({
text: c.text,
commentsTime: moment(c.createdAt).tz("Asia/Kolkata").format("DD-MM-YYYY HH:mm")
}));
for (const master of Object.values(masterMap)) {
master.comments = comments;
}
@ -5685,6 +5865,7 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
}
};
exports.getResolvedIssuesBySupportId = async (req, reply) => {
try {
const { supportId, customerId } = req.params;

Loading…
Cancel
Save