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watermanagement-backend-prod
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master^2
Bhaskar 4 months ago
parent 06abe34512
commit 98ed832f1f
2 changed files with 88 additions and 18 deletions
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101
src/controllers/installationController.js
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@ -3870,7 +3870,10 @@ const raiseATicketLikeLogic = async (customerId, connected_to) => {
const normalizedConnectedTo = connected_to.trim().toLowerCase();
const masterSensor = sensors.find(
s => s.hardwareId?.trim().toLowerCase() === normalizedConnectedTo && s.type === "master"
s =>
s.hardwareId?.trim().toLowerCase() === normalizedConnectedTo &&
s.type === "master" &&
s.support_issue_status !== "inactive"
);
if (!masterSensor) return;
@ -3885,16 +3888,17 @@ const raiseATicketLikeLogic = async (customerId, connected_to) => {
});
const now = moment.tz("Asia/Kolkata");
const masterConnectedStatus = masterSensor.connected_status || "disconnected";
const lastDataTime =
masterSensor.connected_gsm_date && masterSensor.connected_gsm_time
? `${masterSensor.connected_gsm_date} ${masterSensor.connected_gsm_time}`
: "No data";
// Get all slaves connected to this master
const connectedSlaves = sensors.filter(
s => s.connected_to?.trim().toLowerCase() === normalizedConnectedTo && s.type === "slave"
s =>
s.connected_to?.trim().toLowerCase() === normalizedConnectedTo &&
s.type === "slave" &&
s.support_issue_status !== "inactive"
);
const disconnectedSlaves = connectedSlaves
@ -3917,10 +3921,8 @@ const raiseATicketLikeLogic = async (customerId, connected_to) => {
issue.type === "GSM or LoRa Disconnected" &&
issue.resolved === false
);
if (unresolvedMasterIssue) return;
// Check both unresolved and resolved issues for previously reported slaves
const allSlaveHardwareIdsAlreadyReported = new Set();
existingIssues
.filter(issue => issue.hardwareId?.trim().toLowerCase() === normalizedConnectedTo)
@ -3942,7 +3944,6 @@ const raiseATicketLikeLogic = async (customerId, connected_to) => {
}
}
// Still raise the issue if master is disconnected, even if no new slaves
if (newSlaveHardwareIds.length === 0 && masterConnectedStatus === "connected") return;
const formattedNow = now.format("YYYY-MM-DD HH:mm:ss");
@ -3967,11 +3968,21 @@ const raiseATicketLikeLogic = async (customerId, connected_to) => {
}
);
// ✅ Mark all involved sensors as "active"
await Insensors.updateMany(
{
$or: [
{ hardwareId: normalizedConnectedTo },
{ tankhardwareId: { $in: newSlaveHardwareIds } }
]
},
{ $set: { support_issue_status: "active" } }
);
} catch (error) {
console.error("Error in raiseATicketLikeLogic:", error);
}
};
;
@ -3987,6 +3998,7 @@ const raiseATicketLikeLogic = async (customerId, connected_to) => {
cron.schedule("* * * * *", async () => {
try {
console.log("🔁 Running auto-disconnect ticket check...");
const allMasters = await Insensors.find({ type: "master" }).lean();
for (const master of allMasters) {
@ -4004,8 +4016,23 @@ cron.schedule("* * * * *", async () => {
const masterIsDisconnected = master.connected_status === "disconnected";
if (masterIsDisconnected || disconnectedSlaves.length > 0) {
// ✅ Check if master already has unresolved ticket
const masterAlreadyActive = master.support_issue_status === "active";
// ✅ Check if any disconnected slave already has unresolved ticket
const anySlaveAlreadyActive = disconnectedSlaves.some(
slave => slave.support_issue_status === "active"
);
// ✅ Only raise a ticket if not already active
const shouldRaiseTicket =
(masterIsDisconnected && !masterAlreadyActive) ||
(disconnectedSlaves.length > 0 && !anySlaveAlreadyActive);
if (shouldRaiseTicket) {
await raiseATicketLikeLogic(customerId, hardwareId);
} else {
console.log(`Skipping ticket for ${hardwareId} — already active.`);
}
}
} catch (err) {
@ -4013,6 +4040,7 @@ cron.schedule("* * * * *", async () => {
}
});
exports.raiseATicketBuildingDetails = async (req, reply) => {
try {
const { customerId, connected_to, installationId } = req.params;
@ -5116,6 +5144,7 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
const allIssues = supportRecord.issues || [];
const hardwareSet = new Set();
// Collect all hardwareIds and masterHardwareIds from issues
for (const issue of allIssues) {
if (issue.hardwareId) hardwareSet.add(issue.hardwareId);
if (issue.masterHardwareId) hardwareSet.add(issue.masterHardwareId);
@ -5123,6 +5152,7 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
const hardwareIds = [...hardwareSet];
// Fetch all relevant sensors (masters and slaves) for customer
const sensors = await Insensors.find({
customerId,
$or: [
@ -5131,14 +5161,17 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
]
}).lean();
// Map sensors by their hardwareId and tankhardwareId for quick lookup
const sensorMap = {};
for (const sensor of sensors) {
if (sensor.hardwareId) sensorMap[sensor.hardwareId] = sensor;
if (sensor.tankhardwareId) sensorMap[sensor.tankhardwareId] = sensor;
}
// Fetch all orders for the customer
const orders = await Order.find({ customerId }).lean();
// Map master order connections by hardwareId for master info
const orderMap = {};
for (const order of orders) {
(order.master_connections || []).forEach(conn => {
@ -5151,6 +5184,7 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
});
}
// Map slave order connections by hardwareId for slave info
const slaveOrderMap = {};
for (const order of orders) {
(order.tank_connections || []).forEach(conn => {
@ -5170,6 +5204,14 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
const masterSensor = sensorMap[masterId];
if (!masterSensor || masterSensor.type !== "master") continue;
// Only process masters with active support_issue_status
const masterIssueStatus = masterSensor.support_issue_status || "inactive";
if (masterIssueStatus !== "active") {
// Skip this master and its slaves if issue inactive
continue;
}
// Get latest IotData for master to check GSM connection
const latestMasterData = await IotData.findOne({ hardwareId: masterSensor.hardwareId }).sort({ date: -1 }).lean();
const now = moment.tz("Asia/Kolkata");
let gsmConnected = false;
@ -5198,11 +5240,14 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
team_member_support_gsm_last_check_time: masterSensor.team_member_support_gsm_last_check_time,
team_member_support_lora_last_check_time: masterSensor.team_member_support_lora_last_check_time,
connected_slave_count: 0,
connected_slaves: []
connected_slaves: [],
support_issue_status: masterIssueStatus
};
}
const master = masterMap[masterSensor.hardwareId];
// Find slaves connected to this master with active issues only
const connectedSlaves = await Insensors.find({
connected_to: masterSensor.hardwareId,
type: "slave",
@ -5212,6 +5257,10 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
const slaveSet = new Set(master.connected_slaves.map(s => s.hardwareId));
for (const slave of connectedSlaves) {
// Only add slave if its issue status is active
const slaveIssueStatus = slave.support_issue_status || "inactive";
if (slaveIssueStatus !== "active") continue;
const slaveHardwareId = slave.tankhardwareId || slave.hardwareId;
if (slaveSet.has(slaveHardwareId)) continue;
slaveSet.add(slaveHardwareId);
@ -5247,7 +5296,8 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
typeOfWater: slave.typeOfWater || tankInfo?.typeOfWater || slaveOrderInfo.typeOfWater || "",
tankHeight: slave.tankHeight,
support_lora_last_check_time: slave.support_lora_last_check_time,
team_member_support_lora_last_check_time: slave.team_member_support_lora_last_check_time
team_member_support_lora_last_check_time: slave.team_member_support_lora_last_check_time,
support_issue_status: slaveIssueStatus
};
master.connected_slaves.push(slaveEnriched);
@ -5267,6 +5317,7 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
totalMasters: Object.keys(masterMap).length,
disconnectedIssues: Object.values(masterMap)
});
} catch (error) {
console.error("Error fetching disconnected issues:", error);
return reply.code(500).send({ error: "Internal server error" });
@ -6126,11 +6177,8 @@ exports.moveIssueToCategory = async (req, reply) => {
support.categorizedIssues = [];
}
// Find the issue where hardwareId matches either hardwareId or inside hardwareIds array
const index = support.issues.findIndex((issue) => {
// Master hardwareId match
if (issue.hardwareId === hardwareId) return true;
// Slave hardwareIds array match
if (Array.isArray(issue.hardwareIds) && issue.hardwareIds.includes(hardwareId)) return true;
return false;
});
@ -6141,18 +6189,28 @@ exports.moveIssueToCategory = async (req, reply) => {
const issue = support.issues[index];
// If the hardwareId matches master hardwareId, move entire issue as is
if (issue.hardwareId === hardwareId) {
// Master issue moved
issue.resolved = true;
support.categorizedIssues.push({
...issue,
masterHardwareId: issue.masterHardwareId || issue.hardwareId,
category,
movedAt: nowTime,
});
support.issues.splice(index, 1);
// ✅ Mark master as inactive
await Insensors.updateOne(
{ hardwareId },
{ $set: { support_issue_status: "inactive" } }
);
issueMoved = true;
} else {
// hardwareId matches inside hardwareIds array — move that slave issue individually
// Slave hardware match
const slaveIndex = issue.hardwareIds.indexOf(hardwareId);
if (slaveIndex !== -1) {
const slaveName = issue.slaveNames?.[slaveIndex] || "Unknown";
@ -6166,12 +6224,18 @@ exports.moveIssueToCategory = async (req, reply) => {
movedAt: nowTime,
});
// Remove slave from issue
issue.hardwareIds.splice(slaveIndex, 1);
issue.slaveNames.splice(slaveIndex, 1);
// If no more slaves left, remove the issue completely
// ✅ Mark slave as inactive
await Insensors.updateOne(
{ tankhardwareId: hardwareId },
{ $set: { support_issue_status: "inactive" } }
);
// If no more slaves, remove the whole issue
if (issue.hardwareIds.length === 0) {
issue.resolved = true;
support.issues.splice(index, 1);
}
@ -6192,6 +6256,7 @@ exports.moveIssueToCategory = async (req, reply) => {
};
// exports.particularCategory = async (req, reply) => {
// const { supportId, category } = req.params;

5
src/models/store.js
Unescape View File

@ -495,6 +495,11 @@ const insensorsSchema = new mongoose.Schema({
masterName: { type: String, default: null },
location: { type: String, default: null },
tankhardwareId: { type: String, default: null },
support_issue_status: {
type: String,
enum: ['active', 'inactive'],
default: 'inactive'
},
motor_switches: [
{
from_tank: { type: String, default: null },

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