diff --git a/src/controllers/installationController.js b/src/controllers/installationController.js
index 5097310d..4efde35b 100644
--- a/src/controllers/installationController.js
+++ b/src/controllers/installationController.js
@@ -10701,7 +10701,7 @@ exports.updateComments = async (req, reply) => {
     // Step 4: Add comment
     const commentObj = {
       text: trimmedComment,
-      call_status,
+      call_status: call_status?.trim() || "Call not tried",  
       call_time,
       customerId,
       hardwareId,