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@ -8039,6 +8039,170 @@ exports.moveIssueToCategory = async (req, reply) => {
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// exports.particularCategory = async (req, reply) => {
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// try {
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// const { supportId, category } = req.params;
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// const { customerId: queryCustomerId } = req.query;
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// if (!supportId || !category) {
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// return reply.code(400).send({ error: "supportId and category are required" });
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// }
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// const support = await Support.findOne({ supportId }).lean();
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// if (!support) return reply.code(404).send({ message: "Support record not found" });
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// // Filter issues by category
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// const issues = (category === "Resolved" ? support.resolvedIssues : support.categorizedIssues || [])
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// .filter(issue => issue.category === category);
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// if (!issues.length) return reply.code(404).send({ message: `No issues found for category: ${category}` });
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// const hardwareIds = [...new Set(issues.map(issue => issue.hardwareId).filter(Boolean))];
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// if (!hardwareIds.length) return reply.code(404).send({ message: "No hardware IDs found for these issues" });
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// let customerId = queryCustomerId;
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// if (!customerId) {
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// const sensorDoc = await Insensors.findOne({ hardwareId: { $in: hardwareIds } }).lean();
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// if (!sensorDoc || !sensorDoc.customerId) return reply.code(404).send({ message: "Customer ID not found" });
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// customerId = sensorDoc.customerId;
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// }
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// const allRelatedSensors = await Insensors.find({
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// customerId,
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// hardwareId: { $in: hardwareIds }
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// }).lean();
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// if (!allRelatedSensors.length) return reply.code(404).send({ message: "No sensors found" });
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// // Order map
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// const orders = await Order.find({ customerId }).lean();
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// const orderMap = {};
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// orders.forEach(order => {
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// order.master_connections.forEach(conn => {
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// orderMap[conn.hardwareId] = {
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// masterName: conn.master_name || null,
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// location: conn.location || null
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// };
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// });
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// });
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// // Create map for issue -> movedAt/resolvedAt
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// const issueMap = {};
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// issues.forEach(issue => {
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// issueMap[issue.hardwareId] = issue;
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// });
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// const disconnectedIssues = [];
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// const allMasters = allRelatedSensors.filter(i => i.type === "master");
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// for (const master of allMasters) {
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// const slaves = await Insensors.find({ connected_to: master.hardwareId, customerId }).lean();
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// // Get latest IoT data for master
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// const latestIotData = await IotData.findOne({ hardwareId: master.hardwareId }).sort({ date: -1 }).lean();
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// // GSM Status
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// const now = moment.tz("Asia/Kolkata");
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// let gsm_last_check_time = null;
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// let gsmConnected = false;
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// if (latestIotData?.date) {
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// const gsmTime = moment.tz(latestIotData.date, "Asia/Kolkata");
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// const gsmDiff = now.diff(gsmTime, "minutes");
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// gsmConnected = gsmDiff <= 1;
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// gsm_last_check_time = latestIotData.date;
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// }
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// // Prepare slave details with LORA check
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// const slaveDetails = await Promise.all(slaves.map(async (slave) => {
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// const slaveHardwareId = slave.tankhardwareId?.trim();
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// const matchedTank = latestIotData?.tanks?.find(tank => tank.tankhardwareId === slaveHardwareId);
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// let loraConnected = false;
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// let lora_last_check_time = null;
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// if (matchedTank?.date && matchedTank?.tankHeight !== "0") {
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// const tankTime = moment.tz(matchedTank.date, "Asia/Kolkata");
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// const loraDiff = now.diff(tankTime, "minutes");
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// loraConnected = loraDiff <= 1;
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// lora_last_check_time = matchedTank.date;
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// }
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// const tankInfo = await Tank.findOne({
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// $or: [
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// { hardwareId: slaveHardwareId },
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// { tankhardwareId: slaveHardwareId }
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// ]
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// }).lean();
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// const slaveComments = (support.comments || [])
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// .filter(comment => comment.hardwareId === slave.hardwareId)
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// .map(c => c.text);
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// return {
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// hardwareId: slave.tankhardwareId,
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// tankName: slave.tankName || "",
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// location: slave.tankLocation || "",
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// connected_status: slave.connected_status,
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// connected_lora_date: slave.connected_lora_date || "",
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// connected_lora_time: slave.connected_lora_time || "",
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// loraConnected,
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// lora_last_check_time,
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// lora_last_disconnect_time: slave.lora_last_disconnect_time || null,
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// connected_to: slave.connected_to || "",
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// masterName: orderMap[master.hardwareId]?.masterName || "",
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// type: "slave",
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// typeOfWater: tankInfo?.typeOfWater || "",
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// support_lora_last_check_time: slave.support_lora_last_check_time || null,
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// team_member_support_lora_last_check_time: slave.team_member_support_lora_last_check_time || null,
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// comments: slaveComments
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// };
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// }));
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// const masterComments = (support.comments || [])
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// .filter(comment => comment.hardwareId === master.hardwareId)
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// .map(c => c.text);
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// const issue = issueMap[master.hardwareId];
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// disconnectedIssues.push({
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// hardwareId: master.hardwareId,
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// masterName: orderMap[master.hardwareId]?.masterName || "",
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// location: orderMap[master.hardwareId]?.location || "",
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// type: "master",
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// connected_status: master.connected_status,
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// gsmConnected,
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// gsm_last_check_time,
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// gsm_last_disconnect_time: master.gsm_last_disconnect_time || null,
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// connected_gsm_date: master.connected_gsm_date || "",
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// connected_gsm_time: master.connected_gsm_time || "",
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// connected_lora_date: master.connected_lora_date || "",
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// connected_lora_time: master.connected_lora_time || "",
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// support_gsm_last_check_time: master.support_gsm_last_check_time || null,
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// team_member_support_gsm_last_check_time: master.team_member_support_gsm_last_check_time || null,
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// connected_slave_count: slaveDetails.length,
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// connected_slaves: slaveDetails,
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// comments: masterComments,
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// movedAt: category !== "Resolved" ? (issue?.movedAt || null) : null,
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// resolvedAt: category === "Resolved" ? (issue?.resolvedAt || null) : null
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// });
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// }
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// return reply.send({
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// status_code: 200,
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// supportId,
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// customerId,
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// totalMasters: disconnectedIssues.length,
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// disconnectedIssues
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// });
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// } catch (err) {
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// console.error("Error in particularCategory:", err);
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// return reply.code(500).send({ error: "Internal server error" });
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// }
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// };
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exports.particularCategory = async (req, reply) => {
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exports.particularCategory = async (req, reply) => {
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try {
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try {
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const { supportId, category } = req.params;
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const { supportId, category } = req.params;
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@ -8051,7 +8215,6 @@ exports.particularCategory = async (req, reply) => {
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const support = await Support.findOne({ supportId }).lean();
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const support = await Support.findOne({ supportId }).lean();
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if (!support) return reply.code(404).send({ message: "Support record not found" });
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if (!support) return reply.code(404).send({ message: "Support record not found" });
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// Filter issues by category
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const issues = (category === "Resolved" ? support.resolvedIssues : support.categorizedIssues || [])
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const issues = (category === "Resolved" ? support.resolvedIssues : support.categorizedIssues || [])
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.filter(issue => issue.category === category);
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.filter(issue => issue.category === category);
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if (!issues.length) return reply.code(404).send({ message: `No issues found for category: ${category}` });
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if (!issues.length) return reply.code(404).send({ message: `No issues found for category: ${category}` });
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@ -8073,7 +8236,6 @@ exports.particularCategory = async (req, reply) => {
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if (!allRelatedSensors.length) return reply.code(404).send({ message: "No sensors found" });
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if (!allRelatedSensors.length) return reply.code(404).send({ message: "No sensors found" });
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// Order map
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const orders = await Order.find({ customerId }).lean();
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const orders = await Order.find({ customerId }).lean();
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const orderMap = {};
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const orderMap = {};
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orders.forEach(order => {
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orders.forEach(order => {
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@ -8085,49 +8247,51 @@ exports.particularCategory = async (req, reply) => {
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});
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});
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});
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});
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// Create map for issue -> movedAt/resolvedAt
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const issueMap = {};
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const issueMap = {};
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issues.forEach(issue => {
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issues.forEach(issue => {
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issueMap[issue.hardwareId] = issue;
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issueMap[issue.hardwareId] = issue;
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});
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});
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const disconnectedIssues = [];
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const disconnectedIssues = [];
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const allMasters = allRelatedSensors.filter(i => i.type === "master");
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const allMasters = allRelatedSensors.filter(i => i.type === "master");
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for (const master of allMasters) {
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for (const master of allMasters) {
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const slaves = await Insensors.find({ connected_to: master.hardwareId, customerId }).lean();
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const slaves = await Insensors.find({ connected_to: master.hardwareId, customerId }).lean();
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// Get latest IoT data for master
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const latestIotData = await IotData.findOne({ hardwareId: master.hardwareId }).sort({ date: -1 }).lean();
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const latestIotData = await IotData.findOne({ hardwareId: master.hardwareId }).sort({ date: -1 }).lean();
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// GSM Status
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const now = moment.tz("Asia/Kolkata");
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const now = moment.tz("Asia/Kolkata");
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let gsm_last_check_time = null;
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let gsmConnected = false;
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let gsmConnected = false;
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if (latestIotData?.date) {
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if (latestIotData?.date) {
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const gsmTime = moment.tz(latestIotData.date, "Asia/Kolkata");
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const gsmTime = moment.tz(latestIotData.date, "Asia/Kolkata");
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const gsmDiff = now.diff(gsmTime, "minutes");
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const gsmDiff = now.diff(gsmTime, "minutes");
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gsmConnected = gsmDiff <= 1;
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gsmConnected = gsmDiff <= 1;
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gsm_last_check_time = latestIotData.date;
|
|
|
|
|
|
|
|
}
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
// Prepare slave details with LORA check
|
|
|
|
// 🔄 Update master connected_status
|
|
|
|
|
|
|
|
await Insensors.updateOne(
|
|
|
|
|
|
|
|
{ hardwareId: master.hardwareId },
|
|
|
|
|
|
|
|
{ $set: { connected_status: gsmConnected ? "connected" : "disconnected" } }
|
|
|
|
|
|
|
|
);
|
|
|
|
|
|
|
|
|
|
|
|
const slaveDetails = await Promise.all(slaves.map(async (slave) => {
|
|
|
|
const slaveDetails = await Promise.all(slaves.map(async (slave) => {
|
|
|
|
const slaveHardwareId = slave.tankhardwareId?.trim();
|
|
|
|
const slaveHardwareId = slave.tankhardwareId?.trim();
|
|
|
|
const matchedTank = latestIotData?.tanks?.find(tank => tank.tankhardwareId === slaveHardwareId);
|
|
|
|
const matchedTank = latestIotData?.tanks?.find(tank => tank.tankhardwareId === slaveHardwareId);
|
|
|
|
|
|
|
|
|
|
|
|
let loraConnected = false;
|
|
|
|
let loraConnected = false;
|
|
|
|
let lora_last_check_time = null;
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
if (matchedTank?.date && matchedTank?.tankHeight !== "0") {
|
|
|
|
if (matchedTank?.date && matchedTank?.tankHeight !== "0") {
|
|
|
|
const tankTime = moment.tz(matchedTank.date, "Asia/Kolkata");
|
|
|
|
const tankTime = moment.tz(matchedTank.date, "Asia/Kolkata");
|
|
|
|
const loraDiff = now.diff(tankTime, "minutes");
|
|
|
|
const loraDiff = now.diff(tankTime, "minutes");
|
|
|
|
loraConnected = loraDiff <= 1;
|
|
|
|
loraConnected = loraDiff <= 1;
|
|
|
|
lora_last_check_time = matchedTank.date;
|
|
|
|
|
|
|
|
}
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
// 🔄 Update slave connected_status
|
|
|
|
|
|
|
|
await Insensors.updateOne(
|
|
|
|
|
|
|
|
{ tankhardwareId: slaveHardwareId },
|
|
|
|
|
|
|
|
{ $set: { connected_status: loraConnected ? "connected" : "disconnected" } }
|
|
|
|
|
|
|
|
);
|
|
|
|
|
|
|
|
|
|
|
|
const tankInfo = await Tank.findOne({
|
|
|
|
const tankInfo = await Tank.findOne({
|
|
|
|
$or: [
|
|
|
|
$or: [
|
|
|
|
{ hardwareId: slaveHardwareId },
|
|
|
|
{ hardwareId: slaveHardwareId },
|
|
|
@ -8135,33 +8299,52 @@ exports.particularCategory = async (req, reply) => {
|
|
|
|
]
|
|
|
|
]
|
|
|
|
}).lean();
|
|
|
|
}).lean();
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
// const slaveComments = (support.comments || [])
|
|
|
|
|
|
|
|
// .filter(comment => comment.hardwareId === slave.hardwareId)
|
|
|
|
|
|
|
|
// .map(c => c.text);
|
|
|
|
|
|
|
|
|
|
|
|
const slaveComments = (support.comments || [])
|
|
|
|
const slaveComments = (support.comments || [])
|
|
|
|
.filter(comment => comment.hardwareId === slave.hardwareId)
|
|
|
|
.filter(comment =>
|
|
|
|
.map(c => c.text);
|
|
|
|
comment.hardwareId === slave.hardwareId &&
|
|
|
|
|
|
|
|
comment.customerId === customerId // ✅ filter by customer
|
|
|
|
|
|
|
|
)
|
|
|
|
|
|
|
|
.map(c => ({
|
|
|
|
|
|
|
|
text: c.text,
|
|
|
|
|
|
|
|
commentsTime: c.createdAt
|
|
|
|
|
|
|
|
? moment(c.createdAt).tz("Asia/Kolkata").format("DD-MM-YYYY HH:mm")
|
|
|
|
|
|
|
|
: null
|
|
|
|
|
|
|
|
}));
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
return {
|
|
|
|
return {
|
|
|
|
hardwareId: slave.tankhardwareId,
|
|
|
|
hardwareId: slave.tankhardwareId,
|
|
|
|
tankName: slave.tankName || "",
|
|
|
|
tankName: slave.tankName || "",
|
|
|
|
location: slave.tankLocation || "",
|
|
|
|
location: slave.tankLocation || "",
|
|
|
|
connected_status: slave.connected_status,
|
|
|
|
connected_status: loraConnected ? "connected" : "disconnected",
|
|
|
|
connected_lora_date: slave.connected_lora_date || "",
|
|
|
|
|
|
|
|
connected_lora_time: slave.connected_lora_time || "",
|
|
|
|
|
|
|
|
loraConnected,
|
|
|
|
|
|
|
|
lora_last_check_time,
|
|
|
|
|
|
|
|
lora_last_disconnect_time: slave.lora_last_disconnect_time || null,
|
|
|
|
|
|
|
|
connected_to: slave.connected_to || "",
|
|
|
|
connected_to: slave.connected_to || "",
|
|
|
|
masterName: orderMap[master.hardwareId]?.masterName || "",
|
|
|
|
masterName: orderMap[master.hardwareId]?.masterName || "",
|
|
|
|
type: "slave",
|
|
|
|
type: "slave",
|
|
|
|
typeOfWater: tankInfo?.typeOfWater || "",
|
|
|
|
typeOfWater: tankInfo?.typeOfWater || "",
|
|
|
|
support_lora_last_check_time: slave.support_lora_last_check_time || null,
|
|
|
|
|
|
|
|
team_member_support_lora_last_check_time: slave.team_member_support_lora_last_check_time || null,
|
|
|
|
|
|
|
|
comments: slaveComments
|
|
|
|
comments: slaveComments
|
|
|
|
};
|
|
|
|
};
|
|
|
|
}));
|
|
|
|
}));
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
// const masterComments = (support.comments || [])
|
|
|
|
|
|
|
|
// .filter(comment => comment.hardwareId === master.hardwareId)
|
|
|
|
|
|
|
|
// .map(c => c.text);
|
|
|
|
|
|
|
|
|
|
|
|
const masterComments = (support.comments || [])
|
|
|
|
const masterComments = (support.comments || [])
|
|
|
|
.filter(comment => comment.hardwareId === master.hardwareId)
|
|
|
|
.filter(comment =>
|
|
|
|
.map(c => c.text);
|
|
|
|
comment.hardwareId === master.hardwareId &&
|
|
|
|
|
|
|
|
comment.customerId === customerId // ✅ filter by customer
|
|
|
|
|
|
|
|
)
|
|
|
|
|
|
|
|
.map(c => ({
|
|
|
|
|
|
|
|
text: c.text,
|
|
|
|
|
|
|
|
commentsTime: c.createdAt
|
|
|
|
|
|
|
|
? moment(c.createdAt).tz("Asia/Kolkata").format("DD-MM-YYYY HH:mm")
|
|
|
|
|
|
|
|
: null
|
|
|
|
|
|
|
|
}));
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
const issue = issueMap[master.hardwareId];
|
|
|
|
const issue = issueMap[master.hardwareId];
|
|
|
|
|
|
|
|
|
|
|
@ -8170,16 +8353,7 @@ exports.particularCategory = async (req, reply) => {
|
|
|
|
masterName: orderMap[master.hardwareId]?.masterName || "",
|
|
|
|
masterName: orderMap[master.hardwareId]?.masterName || "",
|
|
|
|
location: orderMap[master.hardwareId]?.location || "",
|
|
|
|
location: orderMap[master.hardwareId]?.location || "",
|
|
|
|
type: "master",
|
|
|
|
type: "master",
|
|
|
|
connected_status: master.connected_status,
|
|
|
|
connected_status: gsmConnected ? "connected" : "disconnected",
|
|
|
|
gsmConnected,
|
|
|
|
|
|
|
|
gsm_last_check_time,
|
|
|
|
|
|
|
|
gsm_last_disconnect_time: master.gsm_last_disconnect_time || null,
|
|
|
|
|
|
|
|
connected_gsm_date: master.connected_gsm_date || "",
|
|
|
|
|
|
|
|
connected_gsm_time: master.connected_gsm_time || "",
|
|
|
|
|
|
|
|
connected_lora_date: master.connected_lora_date || "",
|
|
|
|
|
|
|
|
connected_lora_time: master.connected_lora_time || "",
|
|
|
|
|
|
|
|
support_gsm_last_check_time: master.support_gsm_last_check_time || null,
|
|
|
|
|
|
|
|
team_member_support_gsm_last_check_time: master.team_member_support_gsm_last_check_time || null,
|
|
|
|
|
|
|
|
connected_slave_count: slaveDetails.length,
|
|
|
|
connected_slave_count: slaveDetails.length,
|
|
|
|
connected_slaves: slaveDetails,
|
|
|
|
connected_slaves: slaveDetails,
|
|
|
|
comments: masterComments,
|
|
|
|
comments: masterComments,
|
|
|
@ -8202,8 +8376,6 @@ exports.particularCategory = async (req, reply) => {
|
|
|
|
}
|
|
|
|
}
|
|
|
|
};
|
|
|
|
};
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
exports.assignCategorizeIssue = async (request, reply) => {
|
|
|
|
exports.assignCategorizeIssue = async (request, reply) => {
|
|
|
|
const { supportId } = request.params;
|
|
|
|
const { supportId } = request.params;
|
|
|
|
const { support_teamMemberId, startDate, endDate, category, masterHardwareId } = request.body;
|
|
|
|
const { support_teamMemberId, startDate, endDate, category, masterHardwareId } = request.body;
|
|
|
|