changes

src/controllers/installationController.js

@@ -4034,7 +4034,7 @@ cron.schedule("* * * * *", async () => {
       // OR there are disconnected slaves and none of them are active
       const shouldRaiseTicket =
         (masterIsDisconnected && !masterAlreadyActive) ||
-        ( !anySlaveAlreadyActive);
+        (disconnectedSlaves.length > 0 && !anySlaveAlreadyActive);
 
       if (shouldRaiseTicket) {
         console.log(`⚠️ Raising ticket for master: ${hardwareId}`);
@@ -5532,6 +5532,8 @@ exports.getRemoveConnectedMastersWithSlaves = async (req, reply) => {
   }
 };
 
+// const moment = require("moment-timezone");
+
 exports.getDisconnectedCustomerDetails = async (req, reply) => {
   try {
     const { supportId } = req.params;
@@ -5565,7 +5567,7 @@ exports.getDisconnectedCustomerDetails = async (req, reply) => {
     }
 
     const hardwareIdsArray = Array.from(allHardwareIds);
-    console.log("hardwareIdsArray",hardwareIdsArray)
+
     // 4. Find disconnected insensors using connected_to match
     const disconnectedSensors = await Insensors.find({
       connected_to: { $in: hardwareIdsArray },
@@ -5576,14 +5578,33 @@ exports.getDisconnectedCustomerDetails = async (req, reply) => {
       return reply.code(404).send({ message: "No disconnected issues found" });
     }
 
-    // 5. Get unique customerIds from disconnected sensors
-    const customerIds = [...new Set(disconnectedSensors.map(s => s.customerId))];
+    // 4.5 Exclude customers who have any sensor with support_issue_status = "active"
+    const disconnectedCustomerIds = [...new Set(disconnectedSensors.map(s => s.customerId))];
+
+    const activeSensors = await Insensors.find({
+      customerId: { $in: disconnectedCustomerIds },
+      support_issue_status: "inactive"
+    }).lean();
+
+    const activeCustomerIds = new Set(activeSensors.map(s => s.customerId));
+
+    // Filter disconnectedSensors to exclude customers with active sensors
+    const filteredDisconnectedSensors = disconnectedSensors.filter(
+      s => !activeCustomerIds.has(s.customerId)
+    );
+
+    if (filteredDisconnectedSensors.length === 0) {
+      return reply.code(404).send({ message: "No disconnected issues found after filtering active sensors" });
+    }
+
+    // 5. Get unique customerIds from filtered disconnected sensors
+    const customerIds = [...new Set(filteredDisconnectedSensors.map(s => s.customerId))];
     const customers = await User.find({ customerId: { $in: customerIds } }).lean();
 
     // 6. For each customer, calculate total unique hardwareIds involved in their disconnected sensors
     const customerHardwareMap = {};
 
-    for (const sensor of disconnectedSensors) {
+    for (const sensor of filteredDisconnectedSensors) {
       const custId = sensor.customerId;
       if (!customerHardwareMap[custId]) {
         customerHardwareMap[custId] = new Set();
@@ -5604,12 +5625,9 @@ exports.getDisconnectedCustomerDetails = async (req, reply) => {
         ) {
           customerHardwareMap[custId].add(issue.hardwareId);
         }
-        console.log("allIssueHardwareIds",allIssueHardwareIds)
-
       }
     }
 
-
     // 7. Build final response
     const response = [];
 
@@ -5622,12 +5640,9 @@ exports.getDisconnectedCustomerDetails = async (req, reply) => {
         const issueHw = issue.hardwareId?.trim().toLowerCase();
         const hardwareIds = issue.hardwareIds?.map(id => id?.trim().toLowerCase()) || [];
         const allIds = [issueHw, ...hardwareIds];
-        console.log("allIds",allIds)
-        console.log("Array.from(hardwareIdSet).some(hw => allIds.includes(hw?.trim().toLowerCase()))",Array.from(hardwareIdSet).some(hw => allIds.includes(hw?.trim().toLowerCase())))
         return Array.from(hardwareIdSet).some(hw => allIds.includes(hw?.trim().toLowerCase()));
-
       });
-      //console.log("relatedIssues",relatedIssues)
+
       let latestIssueTime = null;
       for (const issue of relatedIssues) {
         if (issue.lastTicketRaisedAt) {
@@ -5691,6 +5706,7 @@ exports.getDisconnectedCustomerDetails = async (req, reply) => {
 
 
 
+
 // exports.getDisconnectedCustomerDetails = async (req, reply) => {
 //   try {
 //     const { supportId } = req.params;