diff --git a/src/controllers/installationController.js b/src/controllers/installationController.js
index ba940068..33878549 100644
--- a/src/controllers/installationController.js
+++ b/src/controllers/installationController.js
@@ -9206,6 +9206,12 @@ exports.resolvedIssuesForSupport = async (req, reply) => {
       });
     }
 
+    if (!["Escalation", "Pending"].includes(category)) {
+      return reply.code(400).send({
+        message: "Invalid category. Only 'Escalation' or 'Pending' are allowed",
+      });
+    }
+
     const support = await Support.findOne({ supportId });
     if (!support) {
       return reply.code(404).send({ message: "Support record not found" });
@@ -9297,22 +9303,23 @@ exports.resolvedIssuesForSupport = async (req, reply) => {
         support.resolvedIssues[resolvedIndex].invalidatedAt = nowTime;
       }
 
+      // Move or update issue in categorizedIssues
       if (categorizedIndex === -1) {
-        // Not in categorized — add with Escalation category
+        // Not in categorized — add with category from body
         support.categorizedIssues.push({
           type: issue.type,
           hardwareId: issue.hardwareId,
           masterHardwareId,
           ticketId: issue.ticketId,
-          category: "Escalation",
+          category: category,
           movedAt: nowTime,
           movedToCategory: true,
           slaveName: issue.slaveName || null,
         });
       } else {
-        // Already in categorized — update if category not "Escalation"
-        if (support.categorizedIssues[categorizedIndex].category !== "Escalation") {
-          support.categorizedIssues[categorizedIndex].category = "Escalation";
+        // Already in categorized — update if category has changed
+        if (support.categorizedIssues[categorizedIndex].category !== category) {
+          support.categorizedIssues[categorizedIndex].category = category;
           support.categorizedIssues[categorizedIndex].movedAt = nowTime;
           support.categorizedIssues[categorizedIndex].movedToCategory = true;
         }
@@ -9320,7 +9327,7 @@ exports.resolvedIssuesForSupport = async (req, reply) => {
 
       await support.save();
       return reply.send({
-        message: "Master or some slaves are disconnected. Issue moved/kept in escalation category.",
+        message: `Master or some slaves are disconnected. Issue moved/kept in '${category}' category.`,
       });
     }
   } catch (err) {
@@ -9329,3 +9336,4 @@ exports.resolvedIssuesForSupport = async (req, reply) => {
   }
 };
 
+