diff --git a/src/controllers/installationController.js b/src/controllers/installationController.js
index 6c1b3b78..bd25c917 100644
--- a/src/controllers/installationController.js
+++ b/src/controllers/installationController.js
@@ -4981,6 +4981,7 @@ exports.moveIssueToCategory = async (req, reply) => {
     if (issue.hardwareId === hardwareId) {
       support.categorizedIssues.push({
         ...issue,
+        masterHardwareId: issue.masterHardwareId || issue.hardwareId,
         category,
         movedAt: nowTime,
       });