diff --git a/src/controllers/installationController.js b/src/controllers/installationController.js
index 7b9b246c..129b5aba 100644
--- a/src/controllers/installationController.js
+++ b/src/controllers/installationController.js
@@ -4623,7 +4623,7 @@ const raiseATicketLikeLogic = async (supportRecord, masterHardwareId, slaveData
   const issueAlreadyExists = [
     ...supportRecord.issues,
     ...supportRecord.categorizedIssues,
-    ...supportRecord.resolvedIssues
+    //...supportRecord.resolvedIssues
   ].some((issue) => issue.hardwareId === masterHardwareId);
 
   if (issueAlreadyExists) {