ashok 4 months ago
commit 360245a4be

@ -6232,12 +6232,11 @@ exports.getDisconnectedCustomerDetails = async (req, reply) => {
return reply.code(404).send({ message: "No support record found for this supportId" });
}
// Step 1: Filter unresolved and not moved issues
const unresolvedIssues = (supportRecord.issues || []).filter(
issue => issue.resolved === false && issue.movedToCategory !== true
);
const unresolvedIssues = supportRecord.issues?.filter(
(issue) => issue.resolved === false && issue.movedToCategory === false
) || [];
// Step 2: Build set of hardwareIds already in categorizedIssues (moved)
// Create set of categorized hardwareIds (masters and slaves)
const existingCategorizedHardwareIds = new Set();
(supportRecord.categorizedIssues || []).forEach(issue => {
if (issue.hardwareId) existingCategorizedHardwareIds.add(issue.hardwareId.trim().toLowerCase());
@ -6248,55 +6247,39 @@ exports.getDisconnectedCustomerDetails = async (req, reply) => {
}
});
// Step 3: Build list of hardwareIds in unresolved issues (excluding moved)
const allHardwareIds = new Set();
for (const issue of unresolvedIssues) {
const issueHardwareId = issue.hardwareId?.trim().toLowerCase();
const issueSlaveIds = issue.hardwareIds?.map(id => id?.trim().toLowerCase()) || [];
if (issueHardwareId && !existingCategorizedHardwareIds.has(issueHardwareId)) {
allHardwareIds.add(issueHardwareId);
}
for (const slaveId of issueSlaveIds) {
if (slaveId && !existingCategorizedHardwareIds.has(slaveId)) {
allHardwareIds.add(slaveId);
}
}
}
// Debug: Log issue hardware IDs being considered
console.log("✅ All issue hardwareIds:", Array.from(allHardwareIds));
// Step 4: If no valid hardware IDs left, stop
if (allHardwareIds.size === 0) {
return reply.code(404).send({ message: "No unresolved hardware IDs found in issues" });
// Extract all unresolved hardwareIds
const hardwareIdsArray = new Set();
unresolvedIssues.forEach((issue) => {
if (issue.hardwareId) hardwareIdsArray.add(issue.hardwareId.trim());
if (Array.isArray(issue.hardwareIds)) {
issue.hardwareIds.forEach((id) => {
if (typeof id === "string") hardwareIdsArray.add(id.trim());
});
}
});
const hardwareIdsArray = Array.from(allHardwareIds);
const allHardwareIds = [...hardwareIdsArray];
// Step 5: Find disconnected sensors
const disconnectedSensors = await Insensors.find({
// Fetch disconnected sensors, excluding those already categorized
const disconnectedSensorsRaw = await Insensors.find({
connected_status: "disconnected",
$or: [
{ connected_to: { $in: hardwareIdsArray } },
{ hardwareId: { $in: hardwareIdsArray } },
{ tankhardwareId: { $in: hardwareIdsArray } }
{ connected_to: { $in: allHardwareIds } },
{ hardwareId: { $in: allHardwareIds } },
{ tankhardwareId: { $in: allHardwareIds } }
]
}).lean();
// Debug: Log disconnected sensors found
console.log("⚙️ Disconnected sensors matched:", disconnectedSensors.map(s => s.hardwareId));
if (!disconnectedSensors.length) {
return reply.code(404).send({ message: "No disconnected issues found" });
}
// Step 6: Get relevant customers
const customerIds = [...new Set(disconnectedSensors.map(s => s.customerId))];
const customers = await User.find({ customerId: { $in: customerIds } }).lean();
const disconnectedSensors = disconnectedSensorsRaw.filter(sensor => {
const ids = [
sensor.hardwareId?.trim().toLowerCase(),
sensor.connected_to?.trim().toLowerCase(),
sensor.tankhardwareId?.trim().toLowerCase()
];
return !ids.some(id => existingCategorizedHardwareIds.has(id));
});
// Step 7: Group by customer
// Map customerId -> Set of affected hardwareIds
const customerHardwareMap = {};
for (const sensor of disconnectedSensors) {
const custId = sensor.customerId;
@ -6306,30 +6289,19 @@ exports.getDisconnectedCustomerDetails = async (req, reply) => {
const sensorHw = sensor.tankhardwareId?.trim().toLowerCase();
const sensorConnected = sensor.connected_to?.trim().toLowerCase();
// for (const issue of unresolvedIssues) {
// const allIssueHardwareIds = [
// ...(issue.hardwareIds?.map(id => id?.trim().toLowerCase()) || []),
// issue.hardwareId?.trim().toLowerCase()
// ];
// if (
// (sensorHw && allIssueHardwareIds.includes(sensorHw)) ||
// (sensorConnected && allIssueHardwareIds.includes(sensorConnected))
// ) {
// if (issue.hardwareId && !existingCategorizedHardwareIds.has(issue.hardwareId.trim().toLowerCase())) {
// customerHardwareMap[custId].add(issue.hardwareId.trim().toLowerCase());
// }
// }
// }
const sensorHardwareId = sensor.hardwareId?.trim().toLowerCase();
for (const issue of unresolvedIssues) {
const allIssueHardwareIds = [
...(issue.hardwareIds?.map(id => id?.trim().toLowerCase()) || []),
issue.hardwareId?.trim().toLowerCase()
];
const isCategorizedMatch = [sensorHw, sensorConnected, sensorHardwareId].some(id =>
id && existingCategorizedHardwareIds.has(id)
);
if (isCategorizedMatch) continue;
if (
(sensorHw && allIssueHardwareIds.includes(sensorHw)) ||
(sensorConnected && allIssueHardwareIds.includes(sensorConnected)) ||
@ -6342,94 +6314,53 @@ exports.getDisconnectedCustomerDetails = async (req, reply) => {
}
}
}
}
// Debug: Log map of matched customer hardware
console.log("📌 Customer hardware map:", Object.fromEntries(
Object.entries(customerHardwareMap).map(([k, v]) => [k, Array.from(v)])
));
// Step 8: Build final response
const response = [];
for (const user of customers) {
const custId = user.customerId;
const hardwareIdSet = customerHardwareMap[custId] || new Set();
if (hardwareIdSet.size === 0) continue;
const relatedIssues = unresolvedIssues.filter(issue => {
const issueHw = issue.hardwareId?.trim().toLowerCase();
const hardwareIds = issue.hardwareIds?.map(id => id?.trim().toLowerCase()) || [];
const allIds = [issueHw, ...hardwareIds];
return Array.from(hardwareIdSet).some(hw => allIds.includes(hw));
});
let latestIssueTime = null;
for (const issue of relatedIssues) {
if (issue.lastTicketRaisedAt) {
const issueTime = new Date(issue.lastTicketRaisedAt);
if (!latestIssueTime || issueTime > latestIssueTime) {
latestIssueTime = issueTime;
}
}
}
const customerDetails = await User.find({
customerId: { $in: Object.keys(customerHardwareMap) }
}).lean();
response.push({
customer: {
customerId: custId,
username: user.username || "",
firstName: user.profile?.firstName || "",
lastName: user.profile?.lastName || "",
phone: user.phone || user.profile?.contactNumber || "",
email: user.emails?.[0]?.email || "",
phoneVerified: user.phoneVerified || false,
address1: user.profile?.address1 || "",
address2: user.profile?.address2 || "",
city: user.profile?.city || "",
state: user.profile?.state || "",
country: user.profile?.country || "",
zip: user.profile?.zip || "",
notes: user.profile?.notes || "",
latitude: user.latitude,
longitude: user.longitude,
fcmIds: (user.fcmIds || []).filter(fcm => typeof fcm === "string" && fcm.startsWith("d")),
installationId: user.installationId || "",
notificationPreferences: {
allowNotifications: user.allowNotifications || false,
automaticStartAndStopNotify: user.automaticStartAndStopNotify || false,
manualStartAndStopNotify: user.manualStartAndStopNotify || false,
criticalLowWaterAlert: user.criticalLowWaterAlert || false,
lowWaterAlert: user.lowWaterAlert || false,
notificationPreference: user.notificationPreference || "never"
},
surveyStatus: user.survey_status || "pending",
buildingName: user.buildingName,
stripePaymentStatus: user.stripePaymentStatus || false,
stripeSubscriptionStatus: user.stripeSubscriptionStatus || false,
createdAt: user.createdAt,
updatedAt: user.updatedAt,
lastTicketRaisedAt: latestIssueTime ? moment(latestIssueTime).format("YYYY-MM-DD HH:mm:ss") : null,
totalHardwareIdsCount: hardwareIdSet.size
}
const customerResults = customerDetails.map((customer) => {
const affectedHardwareSet = customerHardwareMap[customer.customerId] || new Set();
return {
customerId: customer.customerId,
buildingName: customer.buildingName || "",
location: customer.location || "",
username: customer.username || "",
firstName: customer.profile?.firstName || "",
lastName: customer.profile?.lastName || "",
phone: customer.phone || user.profile?.contactNumber || "",
email: customer.emails?.[0]?.email || "",
phoneVerified: customer.phoneVerified || false,
address1: customer.profile?.address1 || "",
address2: customer.profile?.address2 || "",
city: customer.profile?.city || "",
latitude: customer.latitude,
longitude: customer.longitude,
totalHardwareIdsCount: affectedHardwareSet.size,
hardwareIds: [...affectedHardwareSet]
};
});
}
return reply.send({
status_code: 200,
data: response
return reply.code(200).send({
success: true,
totalCustomers: customerResults.length,
customers: customerResults
});
} catch (error) {
console.error("❌ Error fetching disconnected customer details:", error);
return reply.code(500).send({ error: "Internal server error" });
console.error("Error in getDisconnectedCustomerDetails:", error);
return reply.code(500).send({
success: false,
message: "Internal Server Error"
});
}
};
exports.getDisconnectedCustomerDetailsByTeamMemberId = async (req, reply) => {
try {
const { support_teamMemberId } = req.params;

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