diff --git a/src/controllers/installationController.js b/src/controllers/installationController.js
index 48513ce9..fab69c25 100644
--- a/src/controllers/installationController.js
+++ b/src/controllers/installationController.js
@@ -6065,7 +6065,7 @@ exports.getDisconnectedIssuesBySupportId = async (req, reply) => {
           support_lora_last_check_time: masterSensor.support_lora_last_check_time,
           team_member_support_gsm_last_check_time: masterSensor.team_member_support_gsm_last_check_time,
           team_member_support_lora_last_check_time: masterSensor.team_member_support_lora_last_check_time,
-          outDoor_status: masterSensor.outDoor_status || "",
+          outDoor_status: masterSensor.outDoor_status || "inprogress",
           connected_slave_count: 0,
           connected_slaves: [],
           lastTicketRaisedAt: lastTicketRaisedAt